Collection: Service

Upon completion of the service request form, a confirmation email will be sent to the specified email address. If you do not receive this email within 30 minutes, kindly check your spam folder or attempt again.

Include ezrides@reply.repairshopr.com in your address book to minimize missed emails.

Service tickets are processed in submission order and receive automated updates via the service portal to your specified email. If unable to view updates, check your spam folder.

Upon approval from a service technician, the service department will provide you with a scheduled drop-off time at the closest EZ Rides location to you. No products can be dropped off without a confirmed service appointment due to limited mall space. All service is conducted at the Lakefield Warehouse, not in-store.

If you require home pickup services this can be arranged with our delivery department. Service calls in a 75km radius from the store purchased is a base fee of $119.00 CDN. Service calls beyond 75km of store purchased from are pro-rated at a $50.00 CDN dispatch fee + $2.00/km travelled. Large pallet items are subject to extra fees.

Your product's warranty eligibility is contingent on factors such as purchase date, service needed, and product type. While EZ Rides aims to offer manufacturer warranties, constraints may prevent coverage. Refer to the Warranty Policy for more details.

Please fill out a service form if you require a diagnosis and part ordering for your product.

If you know the specific part you require and will be completing the work yourself please email service@ezrides.ca for part specific ordering.