Before you buy · Sale
Floor models, demos and trade-ins explained
What each kind of sale listing means, what you give up for the lower price, and the questions to ask before you buy a pre-owned ride.
Yellow Gio Golf Enclosed
Pride Victory LX
Go Trax GX2The short answer
Our sale section mixes new and pre-owned. Clearance models are new, reduced to make room. Overstock, demo and trade-in units cost less because they've been on display, been used or had a previous owner, and they're final sale. The savings can be real. Read the listing, look at every photo and ask questions before you buy.
- Want new, with the lower price? Clearance.
- Want the biggest saving and happy to check the unit carefully? Trade-in, demo or overstock.
- Not sure? Call us about the specific unit. We'll tell you what we know.
The four kinds of sale listing
The listing title tells you which kind it is, for example "(Trade In)", "(Overstock)" or a distance like "0km".
Clearance
New models at a lower price. The compare-at price on the listing shows what it sold for before. Ask us about the warranty on the model you choose.
Overstock
Units we had too many of. Some were on display and have cosmetic marks, which the listing and photos call out. Overstock items are final sale.
Demo and floor models
Units that stood on a showroom floor or were used to show customers. Our Terms say demo products are sold as is, with no warranty, and all sales are final.
Trade-ins
Pre-owned units customers traded in. Listings give a condition, like Good or Great, the distance ridden where known, and photos of the actual unit. Sold as is and final sale.
In the sale right now
Live from our sale collection. The struck-out price is the price new.
Questions to ask about a pre-owned unit
Call us with the listing open. Good answers to these make an as-is purchase far less of a gamble.
- The photos Is there anything they don't show? Can you send another angle?
- The distance How far has it been ridden, if that's known?
- The battery How old is it, has it been replaced, and how is it holding a charge?
- What's included Charger, keys or fobs, manual, mirrors and any accessories.
- Its history Any repairs, parts replaced or changes from stock? A replaced display can reset the distance.
- Time in storage How long has it been sitting? A battery left flat for months can be damaged.
- Coverage Does any warranty or coverage apply to this unit?
- The saving Compare the price with the price new shown on the listing.
- Where it is Which showroom has it, and can it be delivered?
The battery is the part to ask about first
On any used scooter or e-bike, the battery wears fastest and costs the most to replace. A lower price can disappear if the battery needs replacing soon after you buy.
- Ask how old the battery is and whether it's been replaced. Some listings call out new batteries.
- Ask how the unit does on a full charge compared with its listed range.
- Price in a replacement if the battery is original on an older unit. We stock batteries and chargers.
Questions we get asked
Is a trade-in or demo covered by a warranty?
Can I return a sale item?
What does 0km in a title mean?
What does scratch and dent mean?
Can I see the unit in person?
Can I finance a sale item?
Why is a trade-in cheaper than new?
Talk to a specialist
Ask about a specific unit.
Call with the listing open and we'll tell you what we know about it: condition, distance, battery and what's included. Sale units are one of a kind, so call before you visit.
Press 1 for sales · Monday to Friday, 9 AM to 6 PM ET
- 5 showroomsSee them in person
- FinancingAll credit types welcome to apply
- Service after you buyParts, batteries and repairs
- Shipping across CanadaWith white-glove options
5,000+ riders served
Regulatory notice
This article is general information as of its publication date and is not legal advice. Rules for e-bikes, e-scooters, and mobility devices vary by province and municipality and change over time. Confirm current requirements with your local authority.
